🔄 Returns & Exchanges

Due to the nature of our products, all sales are final. For the safety and well-being of our recipients, we cannot accept returns or exchanges on care packages or individual items, as many include personal care and hygiene products.

If your order arrives damaged, defective, or incomplete, please notify us within 7 days of delivery by emailing hello@sixdoves.com. Include your order number, a description of the issue, and clear photos of the packaging and affected items. We will review the situation and, if applicable, offer a replacement or store credit at our discretion.

We are not responsible for:

• Incorrect shipping addresses provided at checkout
• Delays caused by carriers (USPS, UPS, FedEx, etc.)
• Lost or stolen packages marked "delivered" by the carrier

If you have questions or need assistance with your order, don’t hesitate to contact us. We’re here to help in any way we can.